Amazon and UPS :-( Borders Bookstore:-)
Like millions of other afficionados of all ages, I was up early Saturday morning anticipating the long-awaited arrival of the 6th volume in the Harry Potter series by J.K.Rowling; Harry Potter and the Half-Blood Prince.
Amazon had courted us nicely since January to order our copy from them to be shipped July 15 for guaranteed arrival on Saturday, July 16. In March, I ordered the book along with two others. I was reassured in the order confirmation that it would arrive on July 16.
I had blocked out time this weekend specifically to read the book, knowing I'd not have time during the week and that my eldest son would be home Sunday night at the latest and want dibbs on it himself.
So Saturday morning I got the yard work done as I waited for the book to arrive. I was still waiting after lunch. I was still waiting at sunset!
I went to the Amazon website and confirmed my order again. There at the top, it gave me an expected arrival date of July 21 via UPS! Not July 16 as guaranteed in the order - but standard shipping time for every other Amazon order.
That was the last straw. I got in my car, drove to Borders Bookstore and bought the book again. It was painless, quick and immediate. I got online one more time to cancel my order - all 3 books - with Amazon.
I then settled down to a delightful read once again from J.K.Rowling. It was one of those wonderful times when even before you open the cover, you know you'll enjoy every minute you are absorbed in the story.
I know when book seven comes out (2007?), no matter how many times Amazon invites me to reserve my copy with them, I won't. And I know I'll be back at Borders Bookstore because of their fantastic service.
Amazon had courted us nicely since January to order our copy from them to be shipped July 15 for guaranteed arrival on Saturday, July 16. In March, I ordered the book along with two others. I was reassured in the order confirmation that it would arrive on July 16.
I had blocked out time this weekend specifically to read the book, knowing I'd not have time during the week and that my eldest son would be home Sunday night at the latest and want dibbs on it himself.
So Saturday morning I got the yard work done as I waited for the book to arrive. I was still waiting after lunch. I was still waiting at sunset!
I went to the Amazon website and confirmed my order again. There at the top, it gave me an expected arrival date of July 21 via UPS! Not July 16 as guaranteed in the order - but standard shipping time for every other Amazon order.
That was the last straw. I got in my car, drove to Borders Bookstore and bought the book again. It was painless, quick and immediate. I got online one more time to cancel my order - all 3 books - with Amazon.
I then settled down to a delightful read once again from J.K.Rowling. It was one of those wonderful times when even before you open the cover, you know you'll enjoy every minute you are absorbed in the story.
I know when book seven comes out (2007?), no matter how many times Amazon invites me to reserve my copy with them, I won't. And I know I'll be back at Borders Bookstore because of their fantastic service.
posted by Kerri at 5:19 PM
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